Trackzio

    Insecto AI: Bug Identifier — Terms and Conditions

    Effective Date: 4th September 2025

    Last Updated: 4th September 2025

    Welcome to Insecto AI: Bug Identifier ("the App"), owned and operated by Trackzio Mobile Application Private Limited ("we," "our," or "us"). By downloading, installing, or using the App, you agree to these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.

    1. Acceptance of Terms

    By accessing or using the App, you:

    • Confirm that you are at least 13 years old, or if required by law, have parental or guardian consent if under 18.
    • Agree to comply with these Terms, our Privacy Policy, and any additional guidelines or policies provided within the App.

    2. Modifications to Terms

    We may update these Terms from time to time. Updates will be posted on this page with a revised "Effective Date." Continued use of the App after changes means you accept the revised Terms.

    3. Description of Services

    Insecto AI: Bug Identifier is an AI-powered insect identification app that helps users:

    • Identify insects and bugs using uploaded images.
    • Save and manage personal insect collections.
    • Access bite safety information and educational content.
    • Use an AI-powered chat for insect-related questions.
    • Participate in community features such as posting, commenting, and sharing.

    Some features may require a subscription or one-time purchase.

    4. Purchases and Subscriptions

    In-App Purchases

    • Certain features or content may require payment.
    • Payments are processed via the app store (Google Play Store or Apple App Store).

    Subscriptions

    • Premium features may be available through subscription plans.
    • Subscriptions auto-renew unless canceled at least 24 hours before the end of the billing cycle.
    • Subscriptions can be managed or canceled via your app store account settings.

    Refunds

    All payments are non-refundable, except as required by applicable law or app store policies.

    5. User Responsibilities

    You are responsible for:

    • Maintaining the confidentiality of your account credentials.
    • All activity under your account.
    • Ensuring uploaded images and posts are lawful, accurate, and respectful.

    You must notify us immediately of unauthorized account use.

    6. Prohibited Activities

    You agree not to:

    • Use the App for illegal, harmful, or misleading purposes.
    • Attempt to reverse-engineer, duplicate, or exploit the App.
    • Upload malicious code or interfere with security.
    • Post inappropriate or offensive content in the community feed.

    7. Intellectual Property

    All content, features, and functionality of the App (including but not limited to text, graphics, AI models, logos, and software) are owned by Trackzio Mobile Application Private Limited and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal purposes.

    8. Third-Party Integrations

    The App may integrate with third-party services (e.g., AI processing APIs, analytics tools, authentication providers). By using these features, you agree to comply with the respective third-party terms.

    9. Advertising and Marketing

    The App may display advertisements or promotional content. The inclusion of such content does not imply endorsement by Trackzio Mobile Application Private Limited.

    10. Analytics and Performance Monitoring

    We may collect performance and usage data to improve the user experience. For details, refer to our Privacy Policy.

    11. Updates to the App

    We reserve the right to update, modify, or discontinue the App (or any part of it) at any time without prior notice.

    12. Refunds and Cancellation Policy

    Refund requests must be handled directly through the Google Play Store or Apple App Store in line with their policies.

    13. Limitation on Free Features

    Some features may be available for free with restrictions (e.g., limited identifications per day, limited collections). Access to full features requires a subscription or upgrade.

    14. Beta Features

    Certain features may be released as beta or experimental. These are provided on an "as is" basis without warranties of any kind.

    15. Notifications

    The App may send push notifications, reminders, or updates. You can manage preferences within your device settings.

    16. Data Portability and Account Deletion

    You may request a copy of your data or delete your account and associated data. For details, refer to our Privacy Policy.

    17. Health and Safety Disclaimer

    Insecto AI: Bug Identifier may provide informational content regarding insect bites, stings, and related safety advice. This information is provided for general educational purposes only and does not constitute professional medical advice. We make no guarantees as to the accuracy, completeness, or reliability of this information. Always seek the advice of a qualified healthcare provider with any questions about a medical condition, and in case of emergency, contact local emergency services immediately.

    18. Governing Law

    These Terms shall be governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Gujarat, India.

    19. Contact Us

    Company: Trackzio Mobile Application Private Limited

    Email: developer@trackzio.com

    Website: https://trackzio.com

    20. App Store Terms

    These Terms are in addition to the terms required by the respective app stores:

    • Google Play Store Terms of Service
    • Apple App Store Terms of Service