Plantzy AI: Plant Care and ID — Terms and Conditions
Effective Date: 14th May 2025
Last Updated: 14th May 2025
Welcome to Plantzy AI: Plant Care and ID ("the App"), owned and operated by Trackzio Mobile Application Private Limited ("we," "our," or "us"). By downloading, installing, or using the App, you agree to these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.
1. Acceptance of Terms
By accessing or using the App, you:
- Confirm that you are at least 13 years old, or if required by law, have parental or guardian consent if under 18.
- Agree to comply with these Terms, our Privacy Policy, and any additional guidelines or policies provided within the App.
2. Modifications to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised "Effective Date." Continued use of the App after changes means you accept the revised Terms.
3. Description of Services
Plantzy AI: Plant Care and ID is an AI-powered plant identification and gardening assistant app that helps users:
- Identify plants, flowers, trees, mushrooms, weeds, and plant diseases using uploaded images.
- Access plant care guides including watering, sunlight, soil, fertilizing, humidity, and repotting information.
- Save and manage personal plant collections and reminders.
- Use AI-powered chat for plant-related questions and gardening support.
- Access tools such as light meters, watering calculators, and plant diagnosis features.
- Participate in community features such as posting, commenting, and sharing.
Some features may require a subscription or one-time purchase.
4. Purchases and Subscriptions
In-App Purchases
Certain features or content may require payment.
Payments are processed via the app store (Google Play Store or Apple App Store).
Subscriptions
Premium features may be available through subscription plans.
Subscriptions auto-renew unless canceled at least 24 hours before the end of the billing cycle.
Subscriptions can be managed or canceled via your app store account settings.
Refunds
All payments are non-refundable, except as required by applicable law or app store policies.
5. User Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activity under your account.
- Ensuring uploaded images, notes, and posts are lawful, accurate, and respectful.
You must notify us immediately of unauthorized account use.
6. Prohibited Activities
You agree not to:
- Use the App for illegal, harmful, or misleading purposes.
- Attempt to reverse-engineer, duplicate, or exploit the App.
- Upload malicious code or interfere with security.
- Post inappropriate or offensive content in the community feed.
7. Intellectual Property
All content, features, and functionality of the App (including but not limited to text, graphics, AI models, logos, guides, and software) are owned by Trackzio Mobile Application Private Limited and protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the App for personal purposes.
8. Third-Party Integrations
The App may integrate with third-party services (e.g., AI processing APIs, analytics tools, authentication providers, weather services). By using these features, you agree to comply with the respective third-party terms.
9. Advertising and Marketing
The App may display advertisements or promotional content. The inclusion of such content does not imply endorsement by Trackzio Mobile Application Private Limited.
10. Analytics and Performance Monitoring
We may collect performance and usage data to improve the user experience. For details, refer to our Privacy Policy.
11. Updates to the App
We reserve the right to update, modify, or discontinue the App (or any part of it) at any time without prior notice.
12. Refunds and Cancellation Policy
Refund requests must be handled directly through the Google Play Store or Apple App Store in line with their policies.
13. Limitation on Free Features
Some features may be available for free with restrictions (e.g., limited identifications per day, limited collections, limited AI chat usage). Access to full features requires a subscription or upgrade.
14. Beta Features
Certain features may be released as beta or experimental. These are provided on an "as is" basis without warranties of any kind.
15. Notifications
The App may send push notifications, reminders, or updates related to plant care and app activity. You can manage preferences within your device settings.
16. Data Portability and Account Deletion
You may request a copy of your data or delete your account and associated data. For details, refer to our Privacy Policy.
17. Plant Care Disclaimer
Plantzy AI: Plant Care and ID may provide informational content regarding plant identification, diseases, pests, watering schedules, fertilizing, and general gardening advice. This information is provided for general educational and informational purposes only and should not be considered professional agricultural, botanical, or horticultural advice.
We make no guarantees regarding the accuracy, completeness, or effectiveness of any recommendations, remedies, or plant care suggestions. Users should exercise their own judgment and consult qualified professionals where necessary.
18. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
19. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
- Company: Trackzio Mobile Application Private Limited
- Email: developer@trackzio.com
- Website: https://trackzio.com
20. Play Store/App Store Terms
These Terms are in addition to the terms required by the respective app stores: